Communication Protocols

Communication, when effective can be a great support to the students and the work parents and school undertake as educational partners. As outlined at the start of every year, it is important protocols exist to support parents and the staff so communicatiojn is effective, and practices are fair, resonable and sustainable for all parties.

If you wish to speak to a staff member:

– Please contact the office staff who will pass this message onto the teacher / staff member concerned. An appointment will be made, or phone call to talk will take place within a reasonable timeframe. (Interviews “on the run” rarely achieve a successful outcome and can often create more anxiety both for the staff member and the parent).

 If it is a matter to be conveyed in writing:

– Please either send a note to the teacher/staff member or an email to the front office.

– Emails will be forwarded to the teacher/staff member within normal hours and in a timely way. If confidential, please send as an attachment and mark as confidential. – Parents are asked not to email staff directly. Often in a quick email check after hours, parents can disrupt the reasonable private time of teaching or leadership staff, especially if the matter is emotive or subjective.


This information below is provided to you to facilitate communication between home and school. Most issues can be resolved very quickly if directed to the correct staff member.

To assist you and your child, the table below details the lines for effective communication within our school.

The school office is open between 8.30am and 3.30pm, Monday to Thursday. Friday office hours are 8:40am to 3:30pm to allow for a whole staff prayer before school.

Lines of Communication

 

Academic

 

Student Wellbeing

First

Issues relating to specific subjects, learning and teaching, which include assignments and tests, homework, resources and equipment, are directed to the Class Teacher in the first instance.

An appointment with the class teacher can be made via the school office on (02) 4365 6229 or by sending a note with your child to the class teacher. The class teacher will contact you to arrange a suitable meeting time.

First

Issues relating to student wellbeing, illness and notes, issues at home, uniform requirements, student health, day to day arrangements are directed to your child’s Class Teacher in the first instance.

An appointment with the class teacher can be made via the school office on (02) 4365 6229 or by sending a note with your child to the class teacher. The class teacher will contact you to arrange a suitable meeting time.

Next

If you have spoken to the Class Teacher and the issue is a specific learning difficulty question you may wish to also consult with our Learning Support Teacher (Mrs Jenny Norris – Bianca Gooley acting in the position for 2017).

Next

At this stage you may wish to involve our Coordinator for Pastoral Care/Wellbeing  (Mrs Melissa Jones), or Assistant Principal, (Mr Todd Vane-Tempest).

Then

The Principal – All appointments with Mr Robert Peers are to be made via the school office on (02) 4365 6229.

Then

The Principal – All appointments with Mr Robert Peers are to be made via the school office on (02) 4365 6229.